Part one of term paper
Chapter One: Description of the problem: All companies need effective employees in order to complete the necessary daily tasks and attain a profit. Many employers do not receive the peak level of performance from their workers due to the fact that the employees do not feel they are having an effect on the quality of service they are offeri ...

Part two of term paper
... an accounting function. Section 1 - Statement of the Purpose The purpose of this project was to identify and recommend methods to effectively measure performance and total quality within an accounting setting. Total quality principles have effectively been implemented in other areas, however the accounting section has been overlooked. By implementing this type of program, new ideas will be encouraged and enable future changes to be accepted easily. Section 2 - The setting of the probl ...