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Managing Service Delivery

Part one of term paper
In the literature concerning leadership, vision has a variety of definitions, all of which include a mental image or picture, a future orientation, and aspects of direction or goal. Vision provides guidance to an organisation by articulating what it wishes to attain. It serves as "a signpost pointing the way for all who need to understand wha ...

Part two of term paper
... Vision is a picture of the future for which people are willing to work. However, vision is more than an image of the future. It has a compelling aspect that serves to inspire, motivate, and engage people. Vision has been described by Manasse (1986) as "the force which moulds meaning for the people of an organisation." It is a force that provides meaning and purpose to the work of an organisation. Vision is a compelling picture of the future that inspires commitment. It answers the questions: ...

Word count: 1906 | Approximate pages: 7

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