Part one of term paper
All of us are trained in the use of speech, to communicate what we mean in a way that other people will understand. And most of the time, others understand what we mean. In a telephone conversation, we communicate through speech alone. In a face-to-face meeting, part of the communication is carried in a non-verbal form, what is often called & ...

Part two of term paper
... out while we are speaking during our presentations can either reassure our audience and therefore reinforce our spoken message, or detract from our credibility and in so doing dramatically reduce our effectiveness. For example, imagine that that you are watching through a window as someone does a presentation to a group of people in a room. You can't actually hear the presenter's voice, but he or she seems to be speaking clearly, is making eye contact with various people in the room, is emphasizin ...