Part one of term paper
Improving personal communications is very important to today in the fast moving world. The communication process is very important, it is estmated that 80 percent of messages get deport” For better results replace “You statements” with “I statements.” Say I’m concerned...That will bring the person off of the defensive approch. Al ...

Part two of term paper
... Overwhelming other with your self disclosure is not a good idea. You shoudl be open, but don’t share too much, too fast. Before sayign anything consider these three things. 1. Is the statement true? 2. Is the statement necessary? 3. Is the statement kind? Be aware of your nonverble cues. Cues give you away easy. Example, hesitation in your voice, expression of doubt on your face, and a long pause. The emotion you give is how intrested you are. doing this their is filters example. Sender ...