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Following The Article In The S
Part one of term paper
tandard Newspaper dated 8/07/1998 on “Customer Care Improvement by Robert L Fousler (MD) Consultant s for Effective Training, I am in total agreement with him concerning the points that he has put forth concerning Customer Care within business organizations.
Customer Care is an important point in management and should be carried out by any ...
Part two of term paper
... the organization.
Mr. Fousler mentions that in Kenya, many industries in the market and developing from a “Sellers” market into a “Buyers” market. This means that the only difference between one Seller and another will be in the quality of the service rendered to them. In addition to this, the expectations and demands of clients have been increasing and have been rapidly dynamic over the past five years and in order for you to please, and indeed, maintain a client then the services ren ...
Word count: 555 | Approximate pages: 3
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