Part one of term paper
The face of business has changed. Technology has taken over or enhanced traditional ways of communication such as face-to-face interaction and mail. It isn’t necessary to wait 7 business days to hear a reply from a customer anymore. In fact, it could take less than 7 minutes through the use of a phone, email, or fax. The Board of Tr ...

Part two of term paper
... side by side to each other. Leadership is a necessary component to the success of any business or organization. Leadership says, “I care about you” to the customer. Used correctly, technology can enhance the practice of leadership in today’s businesses and organizations. It is necessary, though, that some personal interaction remain to show people that the business is still customer oriented. Leadership can be divided into three categories: mentoring, risk-taking, and faci ...