Part one of term paper
III. Focus on solutions. ? Be validating, not invalidating. Validating statements make people feel important and needed. Invalidating statements make people lose confidence in themselves and cause them to see themselves as worthless. There are four types of validation. I. Respectful communication is the type of communication where the li ...

Part two of term paper
... IV. Identifying areas of agreement gives the listener a sense of self worth. There are four main types of invalidation. I. Superiority oriented communication is the type that makes the listener feel inferior and not informed about the subject at hand. II. Rigidity is where the communication is portrayed as being absolute, where the listener is made to conform to an absolute point of view. III. Indifference is the form of invalidation where the communicator makes the other person feel that th ...