Part one of term paper
Everybody talks about communication and its importance. From leaders such as Jack Welch of GE (in "Control Your Own Destiney): "Real communication takes countless hours of eyeball to eyeball, back and forth. It means listening more than talking .... It is human beings coming to see and accept things through a constant interactive process." To ...

Part two of term paper
... at every level in the organization, and to start at the lowest level." To all of us Janes and Joes like this manager at the U.S. Customs Service: "I'm dealing with eight or nine major change efforts right now. Communication is intertwined with all of them. None of them will succeed without effective communication." Yet all of us view communication differently. Almost all of you (91 percent of all communicators) define your roles as messengers in the pipeline -- the ability to get those chang ...